Privacy Policy

Cydonic Ltd is the data controller for personal data collected on this site. Contact: support@cydonic.com.

What we collect

• Order details: name, email address, billing country and order history.
• Payment confirmation from our payment provider. We do not store full card numbers.
• Messages you send us.
• Basic technical data such as IP address and browser type, needed to run and secure the site.

Why we use it

• To process orders and deliver downloads (contract).
• To provide support (contract and legitimate interests).
• To keep accounting and tax records (legal obligation).
• To prevent fraud and keep the site secure (legitimate interests).

Who we share it with

Service providers who help us run the shop, such as payment processing, hosting and email delivery. They may only use it to provide their service. [List actual providers before launch.]

International transfers

Some providers may process data outside your country. Where they do, appropriate safeguards apply.

How long we keep it

Order and accounting records are kept for the period required by law. Other data is deleted when no longer needed.

Your rights

You may ask to access, correct, delete or restrict your data, or object to its use, by emailing us. You may also complain to your data protection authority, which in the UK is the Information Commissioner's Office.